Question 1

Can I book a jewelry consultation?

Accepted Answer

Yes, you can request a consultation to discuss styles, stones, settings, or a custom idea. Tell us what you’d like to explore when you contact us.

Question 2

Can I bring in jewelry for a repair?

Accepted Answer

Yes, bring in the piece and tell us what needs attention. We’ll look it over and discuss repair options, including whether the work is handled in house.

Question 3

Do you offer jewelry appraisals?

Accepted Answer

We offer appraisal appointments where available. Contact us to discuss the piece and arrange a time to bring it in.

Question 4

What should I bring to an appraisal appointment?

Accepted Answer

Bring the jewelry you’d like examined and any documents you have about the piece. We can discuss what information may be useful when you arrange the appointment.

Question 5

Can you help me choose an engagement ring?

Accepted Answer

Yes, we can help you compare ring styles, stones, settings, and design details. Share your preferences with us so we can guide your search.

Question 6

Can I request a custom jewelry design?

Accepted Answer

You can talk with us about a custom design idea and the details you have in mind. We’ll discuss materials, design options, and the next steps.

Question 7

Can I order jewelry online?

Accepted Answer

Online ordering options depend on the pieces available through our shop. Contact us if you have a particular item or style in mind.

Question 8

Do you offer financing?

Accepted Answer

Paying over time may be possible through Synchrony or Affirm, subject to the lender’s approval. Ask us about available options when you shop.

Question 9

Can you help me choose a jewelry gift?

Accepted Answer

Yes, tell us about the occasion and the person you’re shopping for. We can help you explore pieces and presentation options.

Question 10

How should I care for my jewelry?

Accepted Answer

Care depends on the piece’s materials, stones, and setting. Bring it in or ask us about care considerations for the jewelry you own.

Common Questions

Common Questions

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