Privacy policy
Last updated: October 17, 2026
This policy explains what personal information Crumb & Co Bakery collects through this website, why, and what you can do about it.
Who we are
This website is run by Crumb & Co Bakery.
- Address: 1100 E 6th St, Austin, TX 78702
- Email: hello@crumbandco.example.test
- Phone: (512) 555-0187
What we collect and why
We only collect what you choose to send us, and we use it for the reason given here:
- Contact and quote forms: the details you type in (such as your name, email address, phone number and message), so we can reply to you.
- Bookings: your name, contact details and the time you choose, so we can arrange your appointment.
- Orders: your name, contact and delivery details and what you ordered, so we can fulfil your order.
- Chat: the messages you send to the chat assistant on this site. Answers are written automatically by an AI assistant; if you ask to be contacted, we receive your message and contact details.
- Visitor statistics: we count visits with a privacy-friendly tool that uses no cookies and does not store your IP address.
Text messages: if you tick the box to get texts, we send you texts about your request or appointment from our business number. Reply STOP at any time to stop them.
After a booking or an order, we may send you one e-mail asking for a review. You do not have to answer it.
Cookies and your browser
This site does not set advertising cookies of its own. It saves a few settings in your browser — for example your language, your privacy choices or your shopping cart — so the site works as you expect.
Who we share it with
We do not sell your personal information. We share it only with the companies that run this website and its features for us (such as hosting and email delivery), and when the law requires it.
Card payments go directly to our payment provider, Stripe; we never see or store your full card number.
Payments on this website are in test mode at the moment: no real card is charged.
How long we keep it
We delete messages and requests sent through this site after 24 months.
Your choices and rights
You can ask us what personal information we hold about you, and ask us to correct or delete it. Email us at hello@crumbandco.example.test.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.
Contact
Crumb & Co Bakery
- Address: 1100 E 6th St, Austin, TX 78702
- Email: hello@crumbandco.example.test
- Phone: (512) 555-0187